Shuttle Operations Manager Broyce Batchan is a busy man! The former University of Montana football player is a volunteer youth basketball coach for the East Bay Soldiers AAU club. His wife, Tequila McClinton, is a local neo-soul and hip-hop artist. He has coached his son, a highly-recruited 16-year-old basketball prospect, from age 7 upward. We’re glad to have Broyce at the Lab.
Q: What’s one thing no one outside of your job realizes about shuttle operations?
A: People don’t generally understand how much professional thought and preparation goes into shuttle operations to provide the correct level of service to meet the daily demand. This includes the effective and proper use of varied technology to communicate with drivers and the general public. I like to think what I do is about preparing for the future of transportation.
Q: How do you create a cohesive team culture among your drivers?
A: Communication, communication, communication. Communicate early and often and if things change communicate even more. Preparation and communication.
Q: Do you have a goal in mind for this year, with the new shuttles?
A: To deliver premier shuttle service. Looking for big things going forward as it affects the Lab community. I have 36 years of experience in transportation, and I love it. My experience so far at Berkeley Lab has been extremely positive.